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TERMS AND CONDITIONS

BY ORDERING YOU WILL BE AGREEING TO OUR TERMS AND CONDITIONS.

1) OUR HANDMADE PRODUCTS TAKE TIME TO CREATE, SO WE WOULD APPRECIATE IT IF YOU WERE PATIENT WITH US :)

2) RUDE BEHAVIOUR FOR ANYTHING WILL CANCEL YOUR ORDER WITHOUT ANY FURTHER QUESTIONS, AND YOUR AMOUNT WILL BE REFUNDED WITHIN 24 HOURS.

3) IF YOU NEED AN ORDER BY A SPECIFIC DATE, CONTACT US TO MAKE SURE IT IS POSSIBLE BEFORE CONFIRMING YOUR ORDER.

4) WE WILL NOT BE PICKING UP CALLS, TO CONTACT US FOR UPDATES REGARDING YOUR ORDER, YOU MAY CONTACT US VIA EMAIL, AS WE CANNOT PICK UP EVERY SINGLE CALL.

5) WE WILL DO OUR BEST TO REPLY TO YOU WITHIN 48 HOURS AS IT IS BEING HANDLED BY JUST ONE PERSON.

6) the delivery time is 3-15 days however, if you do not receive it, you would have to wait for  60 days before it can be considered lost, only after 60 days if you still haven't received it, you will be issued a refund! but if the dtdc tracking has confirmed the package as delivered and you are claiming to have not received it, there will be no refund issued for safety from scams!

7) if wrong details are given while ordering, example: wrong address, contact details, etc. Refunds will not be issued as this is no fault of our own. we will not entertain rude behaviour. 

A FEW WORDS FROM THE CEO:
I AM AN ARTIST, I MAKE THINGS WITH MY HANDS...AND THAT TAKES TIME, WHICH IS WHY BEFORE ORDERING YOU MUST AGREE THAT I WILL BE TAKING SOME TIME TO MAKE MY PRODUCTS.

I AM NOT A MACHINE SO IT WOULD BE AMAZING IF YOU TRIED TO UNDERSTAND THAT I ALSO NEED SOME TIME TO MYSELF TO THINK AND RELAX.

THE WAITING PERIOD FOR MY ORDERS IS 10-15 DAYS BUT I TAKE MORE SOMETIMES BECAUSE I NEED TO TAKE CARE OF MY MENTAL HEALTH.

ONLY IF YOU ARE WILLING TO WAIT FOR 10-20 DAYS FOR YOUR PACKAGE, YOU ARE WELCOME TO PURCHASE WHATEVER YOU WANT!

I HOPE YOU CAN UNDERSTAND!
DO CONTACT ME IF YOU NEED MORE ASSISTANCE <3
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