Once your order is placed, and the processing has begun, cancellation will not be available.

if you receive a damaged item (broken), we will provide you with a refund, however an unboxing video is required as proof.

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if your package is lost/not delivered, we will send you a full refund.

if you do not receive it but the tracking says it has been delivered, we will not be able to give you a refund.

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if you receive the wrong item, we can either give you a refund or send you the correct item free of charge of course!